STUDIO POLICIES

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Because individual results vary due to skin type and aftercare there are NO Guarantees offered for your final result.

GUARANTEE

Scheduling an appointment at California Esthetics Studio is subject to the following cancellation policies:

DEPOSIT: A deposit is required to secure your appointment. Any deposit is non-refundable or transferable (restrictions apply). The deposit is credited towards your service's cost.

1- No additional charge will be made if you wish to cancel your appointment within the first 24 hours after scheduling an appointment.
2- Appointments canceled 24 hours after being scheduled does not qualify for a deposit refund.
3- Appointments canceled within 72 hours prior to your appointment will have a charge of 35% of the total cost of the scheduled service.
4- Appointments rescheduled 24 hours prior to your appointment will have an extra charge of $35 dollars.
5- No shows will result in deposit being lost and will be charged 35% of the cost service fee. 35% of the total cost of the scheduled service will be automatically charged (the deposit is not part of the 35% charge).
6- Appointments not confirmed by the you, are automatically canceled appointments and a charge of 35% of the total cost of the service will be made. If you want to reschedule you must contact us at least 3 days prior to the date of the appointment and a $35 dollars will be charged for reschedule, otherwise the cancellation policy will be apply.

You may reschedule the same appointment up to 2 times with same deposit. After second reschedule, if a third reschedule is required, the deposit is lost and you will need to make another deposit.

Canceling your appointment for any reason will result in your deposit being lost.

PAYMENT: The remaining balance is due in cash, Venmo, Zelle or card on the day of your appointment. Please plan accordingly.

RESCHEDULING & NO SHOW If you need to reschedule, we do require a 72 hour notice in advance, otherwise you lose the booking deposit.

Any reschedules under 72 hours will result forfeiture of your deposit and a new deposit will be required.

LATE POLICY If you are running late please let me know ASAP.
In you are more than 15 min late and I can't accommodate you, then appointment will be cancelled and deposit will be lost.

COVER UPS & CORRECTIONS Previous/old work is not considered a "touch up"
I don't do touch ups over work done by another Artist.
If you have previous work, then it is considered a NEW SERVICE and you need to be evaluated by sending me send 3 good pictures: 1 of your both brows and 1 of each side. Please, no makeup, any filters and a really good lighting to info@vanessaandara.com
or text to (619) 622-8266.
A cover up or correction is needed and will be charged as a new service with the corresponding fee depending on the technique.
Not all the previous work done by other Artists can be corrected. Sometimes it’s necessary to do a saline removal and if you scheduled an appointment without consultation and once you are in the studio and don't qualify for a cover up or correction you can decide to do a saline removal, but if that is not your choice, you will lose your deposit and a charge of 35% of the total cost of the technique you chose will be made. 

DISCLAIMER: I have the right to refuse service to any person that doesn't qualify for the service for cosmetic or health reasons.
The service or technique will also be denied to any person who could put the reputation of the professional or Academy at risk without having the right to the refund of the deposit.

Prices are subject to change at any time without notice.
There are no refunds for any services that have been performed.
Any Permanent Makeup Service needs to be in 2 sessions (sometimes more than 2 are necessary on brows with previous tattoo work.) and a first touch up is recommended between 6 to 8 weeks after the initial treatment.
Touch ups are not included in the initial price.
Not following before and after care will compromise your results.
It is normal that you lose up to 50% of color after the healing process of the first session.
It is uncommon to lose more than 50% of color, and always depends on the aftercare that the client performs.

For this reason, a touch up is always necessary to add the color that was lost after the healing process in the first session.

Results:
Each person has different results, all depending on the skin type, aftercare, health, lifestyle, brow bone structure, and medication taken.
Everyone accepts pigment and heals different - we have no control as to how your brows will heal after you leave the studio.
Permanent Makeup is an art, and not science.
Clients results will vary and Artists have no control over this. The use of powder/ pomade/ pencil makeup may still be needed.
Remember, Permanent Makeup is LOW maintenance not NO maintenance.
Aftercare is for 10 days but the complete healing process could take up to 6 weeks for brows.
After Care requires no sweating like going to the gym, running, Zumba, no sun, swimming, facials, sauna, Botox, peelings, wax or makeup is allowed.

I advise that you don't schedule your appointment close to any vacation time or special event.

Companions or Visitors:
To avoid the spread of Covid-19, no companions or visitors are allowed.

If you have any other questions don't hesitate to contact me at (619) 622-8266 or info@vanessaandara.com

Thank you and I look forward to meeting you soon!



BOOKING

We accept Cash, Zelle, Venmo, Paypal, Mastercard or Visa

PAYMENT

If you have had your brows done before - please send over a clear photo of your brows before booking for approval.

Email: info@vanessaandara.com
Text: (619) 622-8266

EXISTING BROWS

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